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Regency Mortgage Services

Regency Mortgage Services

4.9(79 reviews)See reviews ↓·Reading

About the company

Regency Mortgage Services is a trading style of Christopher Alan Pownall, who is an appointed representative of The Right Mortgage Ltd, authorised and regulated by the Financial Conduct Authority. Christopher Alan Pownall has been an adviser since 1996 and started his own mortgage business in 2002. Regency Mortgage Services was formed in 2013. Christopher Alan Pownall holds qualifications including Financial Planning Certificate 1, 2, 3, CeMAP, CeRGI, ER1 Equity Release, RO1 Financial Services, Regulation & Ethics, and R07 Advanced Mortgage Advice Qualification.

Regency Mortgage Services provides mortgage and protection advice to clients based in London and the Home Counties. Christopher Alan Pownall is the main point of contact throughout the mortgage application process.

What customers say

Based on genuine customer reviews

Expert, personable mortgage advice is the theme that recurs most often in feedback about this Reading broker. Several buyers describe Chris as the central figure in their experience, praising his professionalism, friendliness and willingness to explain complex products in plain terms. More than one review highlights his responsiveness, noting that questions were answered quickly and that tight deadlines were met without the process becoming stressful. First-time buyers in particular remark on how clearly the steps and options were set out, with pros and cons of different deals weighed up so that decisions felt straightforward rather than pressured.

Repeat clients who have returned over many years highlight consistency, saying the same care and attention is applied whether the case involves a straightforward purchase or a more complicated one. Beyond mortgages, the arranging of associated insurance products, including life cover, comes up as part of the service, and customers describe the administration being handled promptly from start to finish. Clear communication before and after the application, patience with questions, and a personable, expert manner are cited again and again, closing on the long-standing relationships many reviewers say they have built with Chris.

Reviews

Reviews are taken from publicly available sources.

AM
A M-T18 April 2026

Chris has been absolutely fantastic, we have been working with him for 10+ years now and he is always professional, helpful and very knowledgeable. My husband and I couldn't recommend him higher!

NW
Nicola Winterbourne31 March 2026

Would highly recommend Chris he made everything so easy from beginning to end. Very knowledgeable about all the products on offer. And was always available to answer any of my queries. One happy Customer Thankyou Chris.

MT
M Thompson31 March 2026

Chris is knowledgeable, professional and great at making mortgages look easy, we had a slightly challenging purchase and he was able to support a smooth purchase. Would recommend to to anyone!

TA
Thomas Abbasi31 March 2026

A lot of folks told us when we are sorting out who to pick for our broker, that most brokers are not responsive and take forever to reply. Chris is the complete opposite and add to that he is kind, knowledgeable and patient. We were able to navigate the process with ease because of Chris. Will definitely work with him again and definitely recommend him to my friends and family without a doubt.

CH
Caroline Holme30 March 2026

Great service from Chris - he identified the best mortgage for me, set out pros and cons and got all the admin done speedily.

L
Lorna26 November 2025

We are beyond grateful for the incredible support and dedication from Chris, our amazing mortgage broker. He worked tirelessly from start to finish, going above and beyond to secure us the best possible deal. His expertise, patience, and clear guidance made the entire process smooth and stress-free. We felt genuinely cared for every step of the way, and we couldn’t recommend him more highly. If you’re looking for someone who will fight for you and deliver outstanding results, Chris is the one.

MG
Matt Groves6 August 2025

Chris was helpful in securing us a mortgage for our first property at a rate much better than we could find ourselves. He was communicative from start to finish and would recommend his services for anyone looking for a mortgage broker.

Mortgage brokers in Reading compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Reading are compared.

RankProviderRatingReviewsOpen Sat.
1Beechwood Mortgages★ 5,0426No
2Village Financial Services - Mortgage Broker Reading & Berkshire★ 5,0322No
3Regency Mortgage Services (this page)★ 4,979No
4Options Mortgage Services★ 4,952No
5Mortgage Advice Bureau★ 4,725Yes
Contact
+447958601211www.regencymortgages.co.uk4 Cranmer Cl, Reading RG31 6FL
Working hours
Monday09:00–18:00
Tuesday09:00–18:00
Wednesday09:00–18:00
Thursday09:00–18:00
Friday09:00–18:00
SaturdayClosed
SundayClosed