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NFU Mutual Ipswich

NFU Mutual Ipswich

5.0(138 reviews)See reviews ↓·Ipswich

What customers say

Based on genuine customer reviews

Landlord policies held inside a limited company, a motorhome insured for the first time and cover amended after a family bereavement are among the assignments that recur in accounts of this Ipswich broker, and the individual attention given to each is the thread running through them. Customers describe staff working to grasp the circumstances before putting a product forward, with Pip Taylor named for steering business clients through the process and Ellie mentioned for answering quickly on policy changes and for guiding a bereaved family through the paperwork.

Becky Broomfield is singled out for her sensitive handling of a travel cover extension after a relative suffered a stroke abroad and for the care taken over wider requirements, while Lottie is remembered for helpfulness on a motorhome enquiry. An observation shared by more than one reviewer is how swiftly claims are dealt with, including two storm-related home claims settled without difficulty. Fair premiums, professionalism and the chance to meet face to face are also raised, together with patience over extra questions from underwriters. Staff are portrayed as knowledgeable about their products, approachable in painful moments and thorough when complications arise, whether the subject is business, home, car or travel cover.

Financial AdvisorFinancial plannerHealth insurance agencyHome Insurance Agency

Reviews

Reviews are taken from publicly available sources.

MB
M Bloomfield12 July 2026

Excellent service at all times. Very helpful and kind staff. We appreciate being able to speak face to face when the need arises. Thank you.

LM
L Ma29 June 2026

NFU Mutual is very friendly to deal with. You actually speak to humans as soon as the phone is answered!!! Also very professional and helpful. Thank you!!

GR
George Rout26 June 2026

Pip Taylor at NFU assisted me in arranging for insurance of my BTL properties within a Ltd Company. Appreciated her taking the time to understand my needs for insurance and for dealing with additional queries from the underwriters. It was also great to meet in-person which is rare these days! Highly recommend!

N
Natalie5 May 2026

Bryony was very thorough in her assistance in helping us renew our annual business insurance. Friendly and knowledgeable I would recommend her services to anyone looking for support with their insurance.

CK
Ciaran Kelly30 April 2026

Excellent service and communication, great to have someone come to visit us and review all our requirements. Professional yet approachable, pleased to have such a reputable business with local contacts - many thanks to Philippa for sorting everything out for us

DW
Dave Willis14 April 2026

Always easy to contact and always very helpful and friendly. If you value great customer service then use the NFU.

CC
charlie coe3 March 2026

The team were brilliant! Pip guided me through the whole process, from meeting me and understanding my business to organising each policy and ensuring it was the right fit for me. I couldn't recommend them enough!

Insurance brokers in Ipswich compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Ipswich are compared.

RankProviderRatingReviewsOpen Sat.
1NFU Mutual Ipswich (this page)★ 5,0138Yes
2Orwell Insurance Services Ltd★ 4,6113No
3WTW★ 4,695No
4Pound Gates★ 4,535No
5AXA Insurance★ 3,8117Yes
Contact
+441473855254www.nfumutual.co.uk/agent-offices/ipswich/?utm_source=gbl&utm_medium=organicHarvest House, alton business centre, Valley Ln, Ipswich IP9 2AX
Working hours
Monday09:00–20:00
Tuesday09:00–20:00
Wednesday09:00–20:00
Thursday09:00–20:00
Friday09:00–20:00
Saturday09:00–14:00
SundayClosed