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Brown & Brown (Previously JSW Insurance

Brown & Brown (Previously JSW Insurance

4.9(66 reviews)See reviews ↓·Stoke-on-Trent

What customers say

Based on genuine customer reviews

Business insurance is the service that runs through the accounts left for this broker, with commercial cover arranged for companies that describe themselves as operating in high risk areas. Several customers explain that policy wording was talked through before any paperwork was completed, and that the resulting cover suited the trade in question, from haulage and charity transport through to new ventures. Phil Croxton is named for his patience in unpacking the finer points of a policy, Tom Flowers for consistency across renewals, and Marion and Stuart for the friendliness of their day to day contact.

Reviews time and again mention competitive pricing and the time taken to compare options rather than simply renewing an existing arrangement. Claims are described as straightforward, with one client noting a swift settlement because the right cover had been put in place from the outset. Charities and owner managed firms form a large share of the feedback, and the theme is of a broker that treats personal and business requirements with equal care.

Brown & Brown (Previously JSW Insurance — Customer photo

Reviews

Reviews are taken from publicly available sources.

AL
Amie Lloyd21 August 2024

Exceptional service, time and time again! Big thanks to Tom Flowers who is consistently brilliant. I wouldn’t use anyone else, I have no hesitation in recommending JSW.

JD
John Denholm4 June 2019

Just bought joint house hold policy how refreshing to speak to a welcome face to face rather a live chat on-line or down telephone JSW insurance you have my VOTE all the time also very competitive

HL
HIM LTD15 May 2019

Very friendly and helpful, nothing too much trouble. Would recommend to others. Feel at ease knowing they are just a call away. Marion and Stuart are a cedit to the company and always pleasant to helpful.

PW
Pam Williams14 June 2018

As a charity with no previous experience of owning a bus, we have found Steve and JSW to be extremely knowledgeable and helpful. I have no hesitation in recommending them.

PP
Phil Plant12 January 2018

A great service again from JSW Insurance. Phil Croxton is a s master in explaining the intricacies of policy wording and works tirelessly to get the right policy for the job in hand. Brilliant, Thank you.

JM
Jan McKeown18 October 2017

Excellent service. When we needed to make a claim had absolutely no issues and very quick turnaround due to having the right policy and cover in place. All staff very friendly and provide a personal service to make sure you have the right cover for your needs. Would recommend them for any insurance requirements.

AS
Andrew Smy5 October 2017

Steve not only has sorted my insurance but also took the time to get a great product at a great price for my dad when he started his new business recently. As usual I cannot recommend enough!.

Insurance brokers in Stoke-on-Trent compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Stoke-on-Trent are compared.

RankProviderRatingReviewsOpen Sat.
1Brown & Brown (Previously JSW Insurance (this page)★ 4,966No
2Connect Insurance Brokers Ltd★ 4,7400No
3One Sure Insurance★ 4,45139Yes
4Autonet Insurance Group★ 4,03067Yes
5Autonet Insurance★ 1,669No
Contact
+441782607709www.jswinsurance.co.ukSuite 6, Landmark Business Centre, Parkhouse Industrial Estate East, Newcastle-under-Lyme, Newcastle ST5 7RG
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed