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Falcon Insurance

Falcon Insurance

4.7(58 reviews)See reviews ↓·Birmingham

About the company

Falcon Insurance is an insurance broker based in Birmingham City. The firm specialises in business and property insurance, and provides charity insurance. It offers specialist fleet insurance for commercial vehicles including cars, minibuses, trucks, and vans.

Falcon Insurance also specialises in cover for places of worship and provides insurance products to landlords. Its team are fully trained experts in the insurance field with years of experience in the industry. The company offers a 24-hour claim line and flexible payment options. Pinder works at Falcon Insurance.

What customers say

Based on genuine customer reviews

Commercial and property clients are the customers Falcon Insurance most often serves, and many of them describe relationships stretching back six years or more, returning for business cover and property insurance across mixed holdings that include buy-to-let, HMOs, serviced accommodation, social housing tenants, freehold and leasehold properties and contents-only requirements. Reviewers often mention that the team works through complicated portfolios and finds protection genuinely suited to each case rather than the least expensive option, which some felt would have left them underinsured.

Expertise and advice come through strongly, with customers noting clear explanations of the cover their businesses need and a readiness to approach different underwriters for quotations, even when time is short. Named staff such as Pinder and Tina attract particular praise for professionalism, patience and responsiveness, and Tina is singled out for producing three separate policies to satisfy a demanding bridging lender. Telephone handling is described as prompt, clear, friendly and knowledgeable, with Javid mentioned by name. Efficient service, including quotations and completion within the hour, and pricing viewed as fair recur across the accounts. The prevailing impression is of a broker that listens to what each client needs and then delivers dependably.

Reviews

Reviews are taken from publicly available sources.

AH
AJ Hagi-Ali28 August 2026

My recent experience with Falcon Insurance has been really good. I’ve been with them for around two years now, and so far, the communication has been clear and the overall support I received during my recent renewal was very good. I haven’t had to make a claim during my time with them, so I can’t comment on the claims experience just yet. Hopefully, if I ever do need to make a claim, the process will be just as straightforward and they will deliver on the promises made when it matters most. Based on my experience so far, I would recommend Falcon Insurance.

VT
Vivek Tandon9 July 2026

Phones answered quickly, call handler (Javid) was clear, friendly and knowledgeable. Smooth, professional service. Thank you

SB
Sarah Bloom15 May 2026

Diabolical behaviour, when they think nobody is listening. filthy. I would give a negative 9 if I could.

LS
Lakh Singh9 April 2026

Very knowledgeable and professional, highly recommend Pinder and his team

MP
Malkit Purewal29 March 2026

I have been working with Falcon Insurance for the past two years and I would highly recommend them!

T7
TipTop 79!19 March 2026

I cannot thank Tina enough for her patience and expertise. I was dealing with a bridging lender who had incredibly strict and evolving requirements, resulting in Tina having to draft three different policies to meet their specific clauses. Throughout the entire back-and-forth, Tina remained professional, calm, and super responsive. She understood the urgency of my deadline and didn’t stop until the lender was 100% satisfied. Having a broker who is this dedicated and stays on top of the details is invaluable, especially for complex property deals. I will definitely be recommending Tina and will be using her services for all my future insurance needs!

PS
pete smith (Petemeister)20 February 2026

Been using them for a few years after bouncing around other providers to insure a modest portfolio of properties. They’ve consistently found better deals than elsewhere and a good level of coverage. I’ve been particularly pleased with their communication around renewals time, which has been low pressure, but at the same time incredibly easy to renew. I’ve stopped shopping around at renewals time now, as I have never been able to beat their quotes in the past. Definite recommend based on my experience - I can’t remember who recommended them to me some years ago, but I’m glad they did.

Insurance brokers in Birmingham compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 8 businesses in this category in Birmingham are compared.

RankProviderRatingReviewsOpen Sat.
1Acorn★ 4,9225No
2Cofton Insurance Services Ltd★ 4,945No
3Norton Insurance Brokers★ 4,8216Yes
4PIB Insurance Brokers★ 5,09No
5Falcon Insurance (this page)★ 4,758No
Contact
+441216797265www.falconinsurance.co.uk4th Floor, 75-77 Colmore Row, Birmingham B3 2AP
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed