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First Point Insurance Management

First Point Insurance Management

4.9(203 reviews)See reviews ↓·Northampton

What customers say

Based on genuine customer reviews

For motor, home and business vehicle policies, including prestige, classic and fleet cover, First Point Insurance Management has built a following among clients who value speaking to a person rather than using an online portal. The team is described as professional, knowledgeable and pleasant, with named advisers featuring often. David is credited with acting swiftly and finding a competitive arrangement elsewhere, Jordan with expertise on high-value vehicles and with guiding clients through renewals, and Ellie Horton with patiently resolving a complicated case involving a non-UK resident and licence that other brokers had declined.

Dan and Andy are noted for overseeing a commercial account across many years, while Fay is singled out for her helpfulness and knowledge when claims arise. Longevity comes up frequently, with some clients staying a decade or more, and renewals are described as handled smoothly. Fair pricing, clear explanations and prompt responses are mentioned regularly, the wider theme being that cover is arranged around individual circumstances rather than simply the cheapest quote, and that support is available when something goes wrong.

Car and Motor Insurance AgencyHome Insurance AgencyInsurance agency
First Point Insurance Management — Customer photo

Reviews

Reviews are taken from publicly available sources.

AW
Andrew Wardle19 August 2026

A very simple and straightforward process. Fay was very helpful, rand me back when she said she would and answered all my questions. I would recommend you give First Point a call before making an insurance decision.

5
52PP13 August 2026

Love the guys at FirstPoint. It’s not about having the cheapest price - it’s about them turning up and being there when things go wrong! I deal with Fay and she’s great. Really helpful and knowledgeable.

CB
Christine Brabazon22 July 2026

Very highly recommended. First Point found perfect insurance cover for me at an unbeatable price. The process was easy and First Point are truly a pleasure to deal with.

SS
simon scrivens26 June 2026

been using First Point for many bears - always super helpful/knowledgeable - and provide good value

DT
Dimo Trifonov7 May 2026

Ellie was brilliant from start to finish. My situation was genuinely complicated, non-UK resident, non-UK licence, street-parked car in London, and a few brokers had told me it was effectively impossible to insure. Ellie took the time to actually understand the setup, came back with a solid option, and walked me through every detail patiently. Quick to respond, clear, and genuinely helpful. Couldn't recommend her more.

TM
Thomas Mather10 April 2026

Dan and Andy have looked after Global Telemetrics for many years and provide an excellent service, highly recommend their services to anyone.

KH
Karl Hess14 March 2026

I’ve been with First Point Insurance for over 17 years, covering my vehicles, business, property, and life insurance. Daniel Tyler and his team, have always been reliable, easy to deal with, and their customer service is always first class. I always feel confident knowing my insurance needs are well looked after. Highly recommended for long-term peace of mind.

Insurance brokers in Northampton compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Northampton are compared.

RankProviderRatingReviewsOpen Sat.
1Howden Insurance Brokers - Northampton★ 4,9300Yes
2First Point Insurance Management (this page)★ 4,9203No
3PayingTooMuch★ 4,6554Yes
4Avanti Travel Insurance★ 4,63837Yes
5Staysure★ 4,32234Yes
Contact
+441604498885firstpoint.co.ukTalavera Court, 11-12 Darnell Way, Northampton NN3 6RW
Working hours
Monday09:00–17:30
Tuesday09:00–17:30
Wednesday09:00–17:30
Thursday09:00–17:30
Friday09:00–17:30
SaturdayClosed
SundayClosed