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JT

Just Travel Cover

4.4(349 reviews)See reviews ↓·Sunderland

What customers say

Based on genuine customer reviews

Sunderland-based Just Travel Cover earns consistent praise from customers arranging travel insurance for holidays and annual trips. Several reviewers describe the process of setting up cover as clear and straightforward, with easy-to-follow instructions that make selecting a suitable policy simple. One thing mentioned again and again is the helpfulness and patience of the sales advisers, particularly when medical issues must be discussed before a quotation is provided. Reviews time and again mention the speed of the process and the reasonable, affordable prices offered, with long-standing customers noting years of renewals without difficulty.

When technical problems arose during online applications, contact was easy to arrange and staff resolved the issues quickly by email or telephone, which customers appreciated. The website is found user-friendly and simple to navigate, and renewing or applying for cover is described as fast. Customers with complex medical circumstances value the understanding and unhurried approach taken by the advisers they speak to. Renewal intentions are frequently expressed, with policyholders returning year after year for holiday cover. The service is described as professional, friendly and efficient, from the initial quote through to ongoing support.

Reviews

Reviews are taken from publicly available sources.

EM
Eamonn McMahon14 July 2026

Your agent was polite. Courteous and took timw to guide me through the process. A pleasure to deal with. Will definitely use again.

P“
Paul “cav55” Cavanagh7 July 2026

Very quick and simple one little gripe price increase for same period as last year

AT
Alistair Thomson12 June 2026

the agent was very helpful and professional thankyou

SB
Sue Brooks27 May 2026

Excellent service, very reasonable priced. Thank you

F
Frank12 May 2026

Very professional, easy and clear instructions how to set up and choose the correct insurance for my holiday. Would recommend Just Travel Cover.

CT
Catherine Thomas5 May 2026

User friendly site and easy to use. We have been using just travel for many years now and the travel insurance quotation they provide is reasonable and affordable, with a straightforward process. Happy days

AB
Angela Booker22 April 2026

Used company for years, like other customers, fine till you have to make a claim, they give you the run around and lie. Would never use again and would recommend no one else does, they don’t pay out. Customer actually died when should have been on holiday they don’t care After a lot of complaining they offered my mum £3.65 to cover a £2000 holiday that my father couldn’t go on as he died

Insurance brokers in Sunderland compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Sunderland are compared.

RankProviderRatingReviewsOpen Sat.
11st UK Broking★ 5,0150No
2Crosby Insurance Brokers★ 4,9129No
3Partners& Houghton★ 4,947No
4Just Travel Cover (this page)★ 4,4349No
5iRevolution Connect★ 3,966Yes
Contact
+448002942969www.justtravelcover.comTeleport House, Doxford International Business Park, Grayling Ct, Sunderland SR3 3XD
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed