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Norton Insurance Brokers

4.8(216 reviews)See reviews ↓·Birmingham

About the company

Norton Insurance Brokers is a specialist personal insurance broker based in Birmingham. The company has been dedicated for 60 years to helping protect customers' interests and assets. It has been a specialist in performance car insurance for over 55 years. Chris was among the very first to develop a specialist vehicle policy with insurers. Chris's son Mark Wilkinson joined in 2002 and in 2013 took over the Managing Director role. Norton continues its family values.

Heritage Insurance Brokers has been insuring classic cars and specialist vehicles since 1965. Tradesure Insurance Services is one of the last remaining independent motor trade insurance companies. Norton Insurance Brokers offers personal insurance including home, vehicles, holidays, second homes, and collections. Norton Insurance Brokers offers commercial insurance including business, commercial combined, commercial property, office and surgery, combined liability, directors and officers, contractors combined, fleet, shop, motor trade combined, trades and professions, professional indemnity, and excess layer insurance.

What customers say

Based on genuine customer reviews

Norton Insurance Brokers holds a 4.8 rating from 216 reviews. Many reviewers are long-standing customers of 10 years or more who value being able to speak to a named personal client manager, such as Usman, Reece or Guv Bains, rather than an automated system, and describe renewals as easy and efficiently handled. One reviewer noted the panel of insurers they draw on is somewhat limited, though this was described as a minor drawback against otherwise consistently helpful service.

Norton Insurance Brokers — Customer photo

Reviews

Reviews are taken from publicly available sources.

GW
Graham Watson6 August 2026

I spoke to Guv Bains at Norton about the renewal of car insurance and he was very helpful and efficient. I've had classic car insurance with this company and landlord insurance for many years and found them to be easy to contact and good to speak to a human.

SH
steve halliburton28 July 2026

I was so busy and spoke to several different members of staff who were understanding and patient with me. A Lady called Melissa took me under her wing and was superb, as i had to keep bailing out because of a very busy work program. Great company and easy to deal with. I definitely prefer to a human voice.

DL
Dave Lancaster13 July 2026

I have had multi-vehicle and household policies with Norton (previously with Heritage) for many years. Meercats won’t insure my eclectic mix. Reece, the Personal Clent Manager is attentive and willing to answer my questions. Extra Simples!

GP
Geoff Parkinson23 June 2026

I have been with Norton now for more than 10 years. Continue to deliver a good service for my classic Mini. Renewed again. Easy process.

WR
Wendy R20 June 2026

Have always had excellent service from this broker and have been with them for 10 years. M,y personal client manager, Usman has always been extremely helpful, friendly and efficient.

N9
nathan 911 carrera 3.212 June 2026

I’ve used these for years. Today I had a query about my renewal and I got called back as promised. Gypsy-Mae answered all my queries. Overall a great experience, unlike some other companies that I’ve had to deal with in the past.

P
Philip12 June 2026

First class service, at last a company that answers the phone quickly and sorts everything out in a professional and timely manner. Very highly recommended.

Insurance brokers in Birmingham compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 8 businesses in this category in Birmingham are compared.

RankProviderRatingReviewsOpen Sat.
1Acorn★ 4,9225No
2Cofton Insurance Services Ltd★ 4,945No
3Norton Insurance Brokers (this page)★ 4,8216Yes
4PIB Insurance Brokers★ 5,09No
5Falcon Insurance★ 4,758No
Contact
+441212489440www.nortonib.co.uk/?utm_source=google&utm_medium=gmb&utm_campaign=norton_profileFl 7, Lyndon House, 62 Hagley Rd, Edgbaston, Birmingham B16 8PE
Working hours
Monday08:30–17:30
Tuesday08:30–17:30
Wednesday08:30–17:30
Thursday08:30–17:30
Friday09:00–17:00
Saturday09:00–13:00
SundayClosed