Plymouth Insurance Brokers

Plymouth Insurance Brokers was originally formed in 1975 as a general insurance broker. In 1988 the company abbreviated its name to PIB and focused on commercial customers, before reverting to the Plymouth Insurance Brokers name in 2009. The company provides business insurance, including commercial vehicle insurance such as Fleet, Vans, Lorries and Motor Traders, and property owners insurance for landlords. It also offers insurance policies for not for profit organisations, covering buildings, contents, loss of income and liabilities.

The company serves clients across UK postcode areas from AB1 1AA and PL1 1AA to ZE9 1AA. It provides insurance for factories, warehouses and shops, as well as for motor trade and nursing or residential homes. Additionally, it provides insurance for churches, mosques, synagogues, charity shops and fundraising events. Paul Barry is the contact for charity insurance. The company offers a road risks scheme for drivers over 25.

Fleet insurance is the service that comes through most clearly in accounts of this Plymouth broker, where customers in several reviews describe cover arranged at short notice for businesses whose vehicle lists change frequently. More than one review highlights that requests are handled promptly even when notice is limited, and that the resulting premiums compare well with what they had expected to pay.

The friendliness and professionalism of the team are singled out as well, with the manner of staff described as both welcoming and competent. Clients note that policies are put in place quickly, that the cover arranged matches the fleet as it stands at the time, and that communication is clear when details are amended. The expertise required to keep larger vehicle portfolios properly protected is a point that comes up often, with the broker’s familiarity with fleet requirements giving customers confidence that nothing has been overlooked.

Rates are described as competitive, and the willingness to accommodate changes without fuss is valued by those running several vehicles. Others highlight straightforward dealings when policies are renewed or adjusted. The overall impression left by the feedback is of a broker that responds swiftly to fleet insurance needs and treats those enquiries with care and attention. The team's helpful manner and professional approach are noted by more than one client.