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SKB Independent Insurance Brokers Ltd

5.0(20 reviews)See reviews ↓·Edinburgh

What customers say

Based on genuine customer reviews

SKB Independent Insurance Brokers Ltd has built a reputation in Edinburgh for insurance broking that customers describe as consistently professional, knowledgeable and personable. Several reviewers note that the firm handles both commercial and household insurance, with policies arranged for specialised areas of business as well as personal cover, and that the team takes time to explain the services on offer so clients can decide on the right level of protection. A recurring theme is the efficiency of quotations, which customers report are prepared quickly and compare favourably with previous arrangements.

Satvinder is named repeatedly as central to the experience, praised for a client-first attitude, for listening carefully to requirements and for delivering the correct product each time. Reviewers also mention the wider team as helpful, polite and attentive, maintaining a consistent approach as the business has grown. Long-standing clients describe working with the brokers for many years across changing insurance needs, finding advice available whenever circumstances shift, and one account notes cover being organised even during the festive holidays. The standard of service and the personal handling of claims and queries come up often, with customers returning for renewals and passing on business contacts who report positive experiences.

Reviews

Reviews are taken from publicly available sources.

GC
Gus Carrie8 February 2023

SKB - efficient, knowledgable, polite & affordable! They were invaluable in arranging my insurance. They explained all of the services offered, which helped greatly in deciding the cover I, personally, needed. They even managed to organise it all over the festive holidays.

LV
Leigh Veronica Bradley29 November 2022

Satvinder (SKB) and I set up our respective companies around the same time so, fortunately for me, she was on hand to advise and provide me with the correct insurances for my specialised area of business. Ten years on and SKB has grown in size but all the team members maintain Satvinder's original personable, attentive, customer focused approach. The SKB team have always been immediately on hand to advise me on my ever changing business insurance requirements. Every year I am contacted by one of the friendly team to discuss whether I would like to renew my policies (no pushy sales team here!) and to discuss any potential policy changes - the team strive to find me the best cover at a very competitive price. This is a company that genuinely cares about getting it right for the customer, no matter how large, small or ever changing your insurance requirements are.

ED
Eunice Duthie7 June 2022

Our quote from Satvinder was efficient and less than our previous insurance. - excellent service and we are happy to recommend.

IS
Ian Smith1 June 2022

Satvinder and her team have been providing business insurance broker services to my company for more than 8 years, and we have always received excellent service, very helpful.

CS
craig smith28 May 2022

we have used SKB for a few years now for our business insurance and have found the team at SKB great to deal with. they get things sorted quickly and promptly reply to enquiries

CL
Chris Lannagan26 May 2022

Very, very helpful, polite and knowledgable. Easy to work with and will do their best to help. Won't go anywhere else!!

MD
Martin Day26 May 2022

I have been working with SKB for around 7 years now, for commercial and household insurance. Satvinder and her team have always been super efficient and found the best deals for my circumstances. They listen to my needs and delivered the right product every time! I will continue to use SKB for the foreseeable future and would highly recommend them to anyone requiring this service.

Insurance brokers in Edinburgh compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 4 businesses in this category in Edinburgh are compared.

RankProviderRatingReviewsOpen Sat.
1Gateway Insurance Services Ltd★ 4,973No
2SKB Independent Insurance Brokers Ltd (this page)★ 5,020No
3Howden Insurance Brokers - Edinburgh★ 4,67Yes
4E H Ranson & Co★ 4,114No
Contact
+441316295180www.skbinsurance.co.uk5 S Charlotte St, Edinburgh EH2 4AN
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed