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SM

Springstep Mortgages

5.0(118 reviews)See reviews ↓·Manchester

What customers say

Based on genuine customer reviews

A clear and reassuring explanation of every stage of the mortgage process is what stands out across accounts of this Manchester brokerage. Named advisers Jamie and Linh are frequently commended for making complex procedures understandable, particularly for clients buying their first home or remortgaging. Reviews regularly refer to the proactive search for competitive deals, including monitoring rate changes and securing improved terms that in one instance lowered monthly repayments. Communication before and after application is a recurring theme, with regular updates provided during conveyancing delays and quick replies to queries.

The patience and kindness of staff, especially Linh, is often highlighted, with customers describing a comfortable and unhurried atmosphere when asking questions. Careful information gathering to match borrowers with suitable products is another point that comes up often. Several clients note that professional support proved invaluable when the process became more complex, and many say they would use the service again for future purchases. The consistent thread is a smooth, well-managed journey from initial enquiry through to completion, underpinned by attentive and knowledgeable advisers.

Springstep Mortgages — Customer photo

Reviews

Reviews are taken from publicly available sources.

JS
Justin Sunny Chuks14 July 2025

⭐⭐⭐⭐⭐ As first-time homebuyers, my wife and I couldn’t have asked for a better experience than the one we had with Jamie at Springstep Mortgages. From start to finish, Jamie was incredibly supportive, transparent, and professional. He took the time to walk us through every step of the mortgage process, making sure we understood our options and felt confident in the decisions we were making. What really stood out was Jamie’s responsiveness and patience—no question was too small, and he always made time to explain things clearly. His calm, knowledgeable approach took so much of the stress out of the process, and we always felt we were in safe hands. Thanks to Jamie’s guidance, we’re now happily settled into our first home. We’re so grateful for his help and wouldn’t hesitate to recommend him and Springstep Mortgages to anyone, especially fellow first-time buyers!

MT
Millie Tillott8 July 2025

We were lucky enough to have Jamie as our mortgage advisor, he was extremely helpful and no question was too big of an ask. Jamie is very professional and efficient and super knowledge in his field of expertise . I’ve already recommended him to friends and family! Thank you so much Jamie! Made the whole process a lot less stressful.

HP
Hayley Pitchford29 May 2025

We used Linh for our mortgage. She was fantastic from start to finish. She's been there every step of the way. Any questions we had she answered and helped us through it all. We would highly recommend. Thank you.

AT
Abdou Thiam2 April 2025

First time buyer and They were recommended to me after speaking with so many mortgages companies. They are great, Linh dealt with our mortgage and she was available to contact easily and they asked for a lot of information to make sure I was getting the right mortgage.

S
Samantha27 March 2025

We are so beyond grateful to have Linh helping us every step of the way with our home purchase. As first time buyers, we didn't know much about the process and going into it we were nervous. Linh has explained every step, every process and every decision so clearly and has made this whole experience enjoyable. We will definitely be working with Linh and Springstep Mortgages in the future with further home purchases. Highly recommended.

CG
Charlotte Green23 January 2025

I had the pleasure of working with Jamie from Springstep Mortgages to secure a mortgage, and I couldn't be more satisfied with the experience. From start to finish, he was professional, knowledgeable, and gave us all the necessary information. Jamie took the time to thoroughly explain the entire process, answering all of my questions and ensuring I understood my options. They were always available to address any concerns, and their attention to detail gave me confidence every step of the way. I highly recommend Jamie to anyone looking for a reliable and trustworthy mortgage advisor!

NS
Nick Spooner13 January 2025

Jamie was so helpful right from the very start, talking us through our options and potential budget. He was very reassuring with any concerns we had and as things progressed, was incredibly proactive in searching out the best deal and keeping up updated along the way. Would absolutely recommend Jamie to anyone looking at mortgage options.

Mortgage brokers in Manchester compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 9 businesses in this category in Manchester are compared.

RankProviderRatingReviewsOpen Sat.
1Jamie Thompson Mortgages★ 5,0551No
2Manchester Money Ltd - Mortgage Brokers Manchester★ 5,0251Yes
3Red Sea Finance★ 5,0148No
4Springstep Mortgages (this page)★ 5,0118No
5We Know Mortgages★ 5,0100Yes
Contact
+441614013370www.springstepmortgages.co.uk79 Tib St, Greater, Manchester M4 1LS
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed