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Synchro Mortgage Solutions Ltd

Synchro Mortgage Solutions Ltd

5.0(459 reviews)See reviews ↓·Stoke-on-Trent

What customers say

Based on genuine customer reviews

Consistent praise for the personal service provided by named advisers runs through the feedback for this Stoke-on-Trent mortgage brokerage. Reviewers repeatedly mention James, Rob, Louise and Lisa, crediting them with turning a complicated mortgage application into a straightforward experience and keeping in regular contact from the first enquiry to completion. Various customers describe the guidance as clear and easy to understand, with technical detail explained in plain terms, and note that questions were answered promptly both during the application and afterwards.

The aftercare stands out in particular: one account highlights continued support with life insurance policies arranged alongside the mortgage, while others value help with conveyancing and securing a suitable deal. Reliability and patience are recurring themes, as is the friendly, welcoming manner of the whole team, with clients returning for a second purchase or passing the firm's details to relatives and friends. A detail many reviews return to is the sense of reassurance customers felt after previous unsatisfactory experience elsewhere, and the speed with which a mortgage offer was obtained.

Reviews

Reviews are taken from publicly available sources.

RD
Rob Dawson8 September 2026

Rob and the team were able to get us a mortgage offer for exactly what we wanted. The whole process from beginning to end was fantastic. Friendly professionalism in abundance. Totally recommend Synchro. Thanks team.

JG
Jane Giblin4 September 2026

I was recommended synchro mortgage solutions by a friend and wasn’t disappointed. James and the team were fabulous, explained everything to me in detail, kept me updated on every step and secured a great deal for me. I highly recommend them!

FM
Florin-Antonel Mariean4 September 2026

A true exceptional experience, full of professionalism and prompt responses. James who took care of our case, is a true professional and a gentleman. Every time, at any hour, when we needed clarification, he was always available and very helpful. Synchro Mortgage was recomanded by a close friend and I can say it was the best decision ever. I will definitely recomand Synchro Mortgage Solutions. A big thank you to the entire team 🙏🏅🏆

JC
James Christmas9 July 2026

As a first-time solo buyer, I was somewhat apprehensive about the process, however both James and Louise were able to help and provide great service that made the whole experience feel easy and straightforward, even throughout the small challenges faced with the vendor management. I would highly recommend Synchro Mortgages as they are efficient and reliable.

MD
Marissa Delaney7 July 2026

Extremely grateful for all the hard work and time both James and Lisa have put in for us. James was in contact with us regularly throughout our mortgage application and we cannot thank you enough! You made this so easy and have been so accommodating, what a great guy! Big thank you to Lisa also who organised our life insurance policies. Highly recommend and we are so pleased with everything you have done for us. Thank you again x Marissa and Adam

RA
Rahim Azam-rajabian23 June 2026

Outstanding service from everyone at the team. Rob’s attention to detail and patience throughout was truly exceptional. Genuinely fantastic experience and will recommend to everyone. Louise was also brilliant and attentive!! Special mention to Lisa also, the aftercare service was amazing!! Even helped me with a personal matter. Thanks team you’re all amazing people!

RS
Rebecca S Maidment16 June 2026

We will always recommend Synchro. Rob's sound knowledge, experience and advice helped us find the right mortgage. The team at synchro are so helpful, thanks also to Louise for all your help. We wouldn't use anyone else!

Mortgage brokers in Stoke-on-Trent compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Stoke-on-Trent are compared.

RankProviderRatingReviewsOpen Sat.
1Synchro Mortgage Solutions Ltd (this page)★ 5,0459No
2Just Mortgages Longton★ 5,0258Yes
3Just Mortgages Hanley★ 5,0215Yes
4Signature Mortgages and Protection★ 5,0279No
5Faulkner Powell Mortgages★ 5,0680Yes
Contact
+441782346491www.synchromortgages.co.ukSynchro House, 512 Etruria Rd, Basford, Stoke-on-Trent, Newcastle-under-Lyme, Newcastle ST5 0SY
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed