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The Mortgage Brokerage

5.0(93 reviews)See reviews ↓·Newcastle upon Tyne

About the company

The Mortgage Brokerage was set up in 2014 by Gary Boyack, who is the Managing Director and Mortgage and Protection Specialist. Gary Boyack has been helping homeowners and investors since 2014. Abbie Chapman is a Senior Paraplanner; she began her career in 2017 at a major UK bank. The Mortgage Brokerage deals on a national basis and provides whole market advice, searching all lenders.

It specialises in working with property investors, including first-time landlords, professional landlords, and property developers, and can help with financing business needs, from buying a plot of land to refurbishing a derelict house. The Mortgage Brokerage manages the entire mortgage process from start to finish, dealing with lenders, estate agents, and solicitors. Once the application is submitted, a Case Manager is assigned alongside the Mortgage Adviser. It offers a free no obligation initial quotation.

What customers say

Based on genuine customer reviews

Remortgaging and buying a first home in Newcastle upon Tyne are the situations that dominate feedback for this brokerage, with customers describing how much simpler the process became once Gary and his colleagues took charge. Several reviewers name Rianna, Lydia, Sabrina, Chelsea, Jodie and Abbie alongside Gary, praising their willingness to consider individual circumstances and to put forward options that suited the household rather than a generic template. A recurring theme is the handling of cases that had proved difficult elsewhere, including stipend income and a short working history in the UK, which were taken in their stride.

Communication is another point that comes up often, with paperwork and figures managed on the client's behalf and progress explained clearly from the initial enquiry through to completion. The tone of the feedback is consistently reassuring, with the team described as calm and knowledgeable when questions arise. Repeat business is common, as customers say they intend to return for their next remortgage or purchase, and the sense of being looked after from start to finish is what reviewers emphasise most.

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Reviews

Reviews are taken from publicly available sources.

LD
Louise Dawes12 March 2026

The team at The Mortgage Brokerage go above and beyond. They do what they say they are going to do, are honest with you and their responses are always quick. Reassuring throughout the house buying process, calm and knowledgeable. Great service, great people - thank you Gary and Abbie!

JS
Jenny Shearer3 February 2026

I highly recommend anyone that needs mortgage advice tries Gary and his team at the mortgage brokerage. They always go above and beyond to help. They have been a great help to me and my family over the years.

TJ
Terry Jones20 January 2026

I would highly recommend this company as they look after you from start to finish, whilst trying to get the best deals at very competitive prices!! Will be contacting Gary & his team again when our current deal ends.

S
Sharon16 January 2026

This was my remortgage but I used The Mortgage Brokerage for my original mortgage too. Gary and his team were really helpful. I had step by step instructions .All in all an easy service and good value for money. Would recommend 👌

PO
Patrick ONeill19 December 2024

I can highly recommend that anyone who needs advice on the best mortgage products to suit your needs you should use Gary and the team at The Mortgage Brokerage. For years I chose my own products but since moving to this company the process has been streamlined and the best options are always put forward. The team has saved me allot of time and money! Thank you Gary and your team !

SH
Simon Hay11 December 2024

A brilliant company that I'd highly recommend working with. Gary and his team are very supportive and their knowledge and expertise are invaluable. I'm looking forward to working with Gary and the team again in the near future.

AH
Ali Haddow11 November 2024

Been with Gary and his team now for quite some time. Couldn’t meet nicer people, always there for you and helping you to get the best outcome for your situation. Both my husband and I wish we had known about Gary years ago as we would have loved for Gary to look after us from the start. We can not recommend Gary highly enough for the good work he does and believe me when it comes to my mortgage it’s not as straight forward as some due to issues with my title deeds but Gary always takes this into account when he’s looking for new lenders for me and sorting out any further issues that may arise. Keep up the good work guys and we will see yous on our next renewal date.

Mortgage brokers in Newcastle upon Tyne compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Newcastle upon Tyne are compared.

RankProviderRatingReviewsOpen Sat.
1The Mortgage Brokerage (this page)★ 5,093No
2Innovate Mortgages and Loans★ 5,0426No
3JMH Financial★ 5,054Yes
4First Mortgage NE★ 5,01388Yes
5Northern Standard Mortgages★ 5,0218Yes
Contact
+447739641371themortgagebrokerage.co.uk/about-us/mortgage-broker-newcastleClavering House Business Centre, Clavering Pl, Newcastle upon Tyne NE1 3NG
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed