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The Mortgage Clinic | Ormeau Road | Belfast

The Mortgage Clinic | Ormeau Road | Belfast

5.0(134 reviews)See reviews ↓·Belfast

About the company

The Mortgage Clinic was founded in early 2015 by Helmut Elstner, who is its Managing Director. Elstner began working in financial services in early 2012 and is an independent mortgage broker and insurance advisor. The firm provides independent mortgage advice and independent insurance advice. It offers first-time buyer, buy-to-let, self-build, home mover, remortgage and new mortgage deals, and co-ownership mortgages. As an independent insurance broker, it covers life insurance and critical illness insurance, accident and sickness insurance, home, building, and contents insurance, private health or private medical insurance, income protection insurance, redundancy insurance, landlord insurance, building insurance, and contents insurance, and commercial insurance.

The Mortgage Clinic has an office on Ormeau Road in Belfast, with branches in Belfast City Centre, East Belfast, Lisburn Road in Belfast, Dromore, Lisburn, Glengormley, Armagh, Lurgan, Dungannon, Coalisland, and Cookstown. It offers home visits and supports clients from first-time buyers to experienced investors, and has close links to the local property market and estate agencies. The firm offers a free initial mortgage planning consultation. Filip Klimek is an independent mortgage broker and insurance advisor at The Mortgage Clinic and graduated from a Business University in Poland.

What customers say

Based on genuine customer reviews

Belfast borrowers describe a service built on patient guidance and dependable follow-through, with first-time buyers and repeat clients alike crediting the clinic for making a complicated journey feel straightforward. Staff members named across feedback include Helmut, Filip Klimek, Ryan, Sheena and Chris, each associated with thorough explanations offered from the first consultation through to completion. Several customers describe prompt responses to emails and meetings arranged around working schedules, and one point that comes up often is the sense of trust created when a purchase fell through and alternative routes were explored without pressure.

Reviewers also highlight help with associated insurance and the orderly handling of paperwork, alongside a friendly and reassuring manner that keeps advisers contactable long after a deal finishes. Knowledge of the local property market recurs as a particular strength, as does the willingness to break down complex details into plain language so nothing feels overwhelming. Those returning for a second or subsequent application report the same standard of care, with clear communication maintained throughout.

Reviews

Reviews are taken from publicly available sources.

MD
Marcella Di Palo3 April 2026

I had a very positive experience with the Mortgage Clinic. The team was incredibly helpful, professional, and genuinely attentive to my specific needs. They took the time to explain everything clearly and made sure I felt comfortable and informed throughout the entire process. I was impressed by their caring and supportive approach. I never felt like just another client. They were always approachable, and patient. Communication was excellent, and they were consistently responsive and reassuring. I also appreciated the balance they managed to have between professionalism and friendliness, always polite, but never distant or overly formal. I truly felt I could rely on them and that my best interests were a priority. Overall, a great experience and I would highly recommend them.

TL
Thomas Lough2 June 2025

As first time buyers we were nervous and unsure about how it all worked but Laura has been absolutely fantastic and has put us so at ease. Both her and Gavin and been so helpful and the communication has been fantastic. Can't say thank you enough, you've made our lives so much easier and knowing we can ask any silly question we have has been a big help! Would really recommend!

DC
Darren Cheung22 February 2025

Helmut from the Mortgage Clinic was extremely helpful and made the process extremely easy. He was willing to be flexible to arrange meetings with us according to our schedule and provide clarity on a matter of issues. I would highly recommend to anyone going through a mortgage application.

KM
Kathleen Mc19 February 2025

Ryan and Helmut were great help from start to finish, explaining all processes thoroughly to us as first time buyers. Total pain and stress free experience! They responded to emails promptly and appointments were easily accessible. We would recommend their services.

LD
Luong Doanh9 December 2024

I've had the pleasure of working with The Mortgage Clinic twice now, and they consistently exceed expectations. Three years ago, Helmut helped me secure my first mortgage, and I recently completed another application with his team. Helmut and Ryan make an exceptional duo - while Helmut provides expert guidance on the Belfast property market and mortgage options, Ryan ensures all paperwork runs smoothly and keeps communication flowing. Their combined expertise, professionalism, and genuine care for clients make the mortgage process seamless. Whether you're a first-time buyer or getting another mortgage, Helmut and his team are the go-to experts in Belfast. Their service remains outstanding, and I highly recommend them!

E
EmeraldMusician21 June 2024

The highest level of professionalism and service, I would encourage anyone who is currently in the process of searching for their first or next home to avail of The Mortgage Clinic. Sheena and her team go beyond to ensure everything is thoroughly explained and understood by the client. If you value approachability, clarity and efficiency then the Mortgage Clinic is for you. Thank you for everything Sheena! M.

JJ
Julia Jablonska20 March 2024

We had a fantastic experience working with Filip Klimek at the Mortgage Clinic. From the initial consultation to the closing of our first mortgage we received exceptional service. We felt well-supported & guided throughout the whole process, you won’t find a better mortgage advisor!

Mortgage brokers in Belfast compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Belfast are compared.

RankProviderRatingReviewsOpen Sat.
1The Mortgage Clinic★ 5,0308Yes
2Crawford Mulholland Mortgage Advisors Belfast★ 5,0167No
3The Mortgage Clinic | Ormeau Road | Belfast (this page)★ 5,0134Yes
4First Time Buyer Mortgages★ 5,042Yes
5The Mortgage Shop★ 4,9172No
Contact
+442895219349www.themortgageclinicuk.co.uk/ormeau-rd322A Ormeau Rd, Ormeau, Belfast BT7 2GE
Working hours
Monday08:30–19:00
Tuesday08:30–19:00
Wednesday08:30–19:00
Thursday08:30–19:00
Friday08:30–17:30
Saturday09:00–13:00
SundayClosed