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The Private Health People

5.0(90 reviews)See reviews ↓·Bournemouth

What customers say

Based on genuine customer reviews

In Bournemouth, the health insurance broking service provided by this firm is described by clients as patient, transparent and thorough. Named advisers Bradley Millard, Charlie and Luca each feature in accounts that highlight how they take time to understand individual circumstances before setting out suitable cover options. A recurring point is the readiness to answer questions fully, with one client of advanced years finding the whole process straightforward to follow. A number of reviews mention clarity over premiums and choices, and renewals are commonly dealt with well ahead of the due date, sometimes with cover adjusted while costs were held steady or brought down.

Moving between providers is portrayed as effortless, including a return to Bupa where the cancellation and new arrangement were completed on the client's behalf, and another instance where extra terms were secured and the premium reduced after the existing insurer declined to match. Telephone calls returned when promised and follow-up correspondence are noted, alongside a friendly manner that leaves policyholders reassured their cover is in order. The resulting advice is widely described as knowledgeable and efficient, with the right level of protection matched to each person's situation.

Reviews

Reviews are taken from publicly available sources.

CB
Cazbel Belsten27 August 2026

Always a pleasure to deal with. Very friendly, knowledgeable and helpful and get me the best deal without any fuss. Peace of mind that my insurance policy is sorted without me having to worry. Thankyou.

NW
Nikki Walia28 June 2026

I recently took out health insurance through Luca, and I couldn’t be happier with the service I received. From start to finish, he was professional, friendly, and incredibly helpful. He explained everything clearly, kept in regular contact, called me back when he said he would, and kept me updated on the different prices and options available. Luca took the time to answer all of my questions and made sure I fully understood everything before making a decision. Most importantly, he worked hard to find me the best price without compromising on cover. I would highly recommend Luca and the team to anyone looking for health insurance. Excellent customer service and a genuinely stress-free experience. Thank you!

PB
Paul Bevan24 June 2026

Dealing with Luca makes me wonder why I didn't go through The Private Health People before. He made it so easy for me and got the price I wanted to pay when BUPA said they couldn't do it for the price. I'm looking forward to next years renewal now. Luca, if you are reading this, thank you very much for all your hard work. You managed to add things to my policy and lower the cost. Thank you my friend. Until the next time.......

BV
Beverly Vaughan5 June 2026

Clear, informed explanations of options for going forward with health insurance and follow up email. I would certainly recommend contacting Charlie to anyone thinking about purchasing health insurance.

NB
Nicola Braund26 May 2026

Had a phone call with Oli he explain everything, I haven’t had private health insurance before and noting was a problem for him to help me understand. I should have done this before now really. The price and cover was good. Thanks Oli.

GG
Gabriel Guerriero12 May 2026

Once again a big thankyou to Bradley , never doubt having a healthcare broker ! He is so efficient, gets in touch well before renewal, most times getts at a lower cost , definatly getts you the exact type of cover to suit you , I recently changed back to Bupa and expected it to be bit complicated , it was completely opposit thanks to Bradley he explained in detail the type of cover , did all the work on cancelling the old one and starting the new one , I know we have been with Bradley and Charlie a while now. But what I think makes them stand out is that you feel like you know them they are not just trying to make money they are passionate about what they do and you can tell they enjoy it , and they are good at it ,

LH
liam hiscox6 May 2026

I had an excellent experience with Charlie at the private Health people. He took the time to clearly understand my needs and guided me through the available options with patience and professionalism. What really stood out was his transparency and willingness to explain the details, making what can often feel like a complicated process much easier to navigate. He was responsive, knowledgeable, and genuinely committed to helping me find the best coverage at a competitive price for my family. I never felt pressured just supported in making an informed decision. I would highly recommend their services to anyone looking for reliable and trustworthy healthcare guidance.

Insurance brokers in Bournemouth compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Bournemouth are compared.

RankProviderRatingReviewsOpen Sat.
1The Private Health People (this page)★ 5,090No
2myTribe Insurance Experts★ 4,9171No
3GLOBACARE - The Insurance Specialists★ 4,954Yes
4Highworth Insurance★ 4,3198Yes
5Howden Insurance Brokers - Bournemouth★ 3,983No
Contact
+441202051390www.theprivatehealthpeople.coms Court, Office 104, Unit 9, St. Stephen, 15-17 St Stephen's Rd, Bournemouth BH2 6LA
Working hours
Monday09:00–19:00
Tuesday09:00–19:00
Wednesday09:00–18:00
Thursday09:00–18:00
Friday08:30–13:00
SaturdayClosed
SundayClosed