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Fairway Mortgage Advice

Fairway Mortgage Advice

5.0(227 reviews)See reviews ↓·Sunderland

What customers say

Based on genuine customer reviews

Homeowners seeking remortgages, first-time buyers and shared ownership households appear regularly in the accounts left for this brokerage, whose work as described centres on residential lending, including cases that mainstream lenders had turned down. A recurring theme is the pace at which applications move, with agreements in principle and formal offers arriving sooner than customers had anticipated, even where previous approaches had stalled. Clients repeatedly describe being kept informed throughout, receiving plain explanations of each stage and updates that eased what they had expected to be a demanding experience.

The named advisers, among them Anthony, James, Holly and Hannah, are commended for calmness, patience and a readiness to chase lenders on their clients' behalf, particularly where historic bad debt, age or occupation complicated matters. Several reviewers mention that support continued after completion and that questions were answered promptly outside normal office hours. Rates secured are described as competitive, fees as reasonable for the reassurance provided, and the guarantees offered are valued. What stays with customers is the care shown to anxious buyers and the persistence applied to difficult cases, with the reassurance of a calm voice during fraught moments standing out.

Insurance broker

Reviews

Reviews are taken from publicly available sources.

M
Mani25 August 2026

Fantastic!! Such a lovely helpful team! You’ve done my sister’s mortgage. You have done an impossible job, we all proud of you🙏 No one else can do that. 100% recommended to anyone wants to get mortgage or have any issues with their mortgage. You are the best✅✅✅ Many thanks.

DD
dan dryden31 July 2026

Jake was absolutely fantastic throughout the entire mortgage process. From start to finish, he was professional, knowledgeable, and always happy to answer any questions I had. He kept me informed every step of the way and made what could have been a stressful experience feel straightforward and manageable. I successfully received my mortgage offer, and I couldn’t be happier with the service I received. I would highly recommend Jake to anyone looking for a reliable, honest, and supportive mortgage advisor. Thank you again for all your help!

MT
Maherun Taib23 July 2026

"Exceptional service from Holly Lacey at Fairway Mortgage Advice. Very professional and knowledgeable, worked efficiently to find the best rate possible. Communication was excellent, with regular updates at every stage of the process. I am extremely satisfied with the outcome and will definitely be using their services again in the future. Highly recommended!"

DL
Daisy Lawrence11 July 2026

I cannot thank James enough for being extremely caring and helpful during this whole process. He continuously kept me updated with the process and explained everything so thoroughly and clearly so I knew exactly what was going on. I have felt assured through the whole time in what has been happening, as well as how he can continue to help in the future. Would recommend these guys to absolutely everybody!

SJ
Shaun Johnstone2 July 2026

Holly was absolutely brilliant from start to finish. She made the whole mortgage process stress-free and took the time to explain everything clearly, so we understood each step along the way. She was always helpful, professional, and quick to answer any questions we had. I would highly recommend Holly to anyone looking for a mortgage broker. Her knowledge, support, and excellent communication made what could have been a stressful experience so much easier. Thank you, Holly!

HM
Hayley Miller23 June 2026

Michael has been outstanding from start to finish. I cannot recommend him highly enough. His friendly, professional, straightforward style and constant support was perfect: he gave me great options instantly, following up quotes in writing quickly and seems to be available at absolutely every moment of the day and night.. thank you. Hayley

LC
Luke Carter11 June 2026

Fantastic service from Anthony and Hannah. Secured our mortgage very fast and made the process completely stress-free. They explained the process every step and maintained contact throughout making us feel supported. Will definitely be using their services in future and would highly recommend.

Mortgage brokers in Sunderland compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Sunderland are compared.

RankProviderRatingReviewsOpen Sat.
1Fairway Mortgage Advice (this page)★ 5,0227Yes
2Riverside Mortgage Advice★ 5,091No
3The Mortgage Plan★ 5,0158Yes
4Taylor Hall Financial Services★ 5,082No
5First Mortgage★ 5,0505Yes
Contact
+441914661304www.fairwaymortgageadvice.co.ukThe Fairway, Washington NE37 1NF
Working hours
Monday08:00–20:00
Tuesday08:00–20:00
Wednesday08:00–20:00
Thursday08:00–20:00
Friday08:00–20:00
Saturday08:00–20:00
Sunday08:00–18:00