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Taylor Hall Financial Services

Taylor Hall Financial Services

5.0(82 reviews)See reviews ↓·Sunderland

What customers say

Based on genuine customer reviews

Taylor Hall Financial Services, a mortgage brokerage covering Sunderland and the surrounding area, draws consistent praise for the personal attention clients receive from named advisers Richard and Mark Hall. First-time buyers describe the guidance offered through what many found a daunting process, with explanations of lending and affordability given clearly and buyers kept informed at every stage. Reviewers frequently point to responsiveness, including proactive chasing of solicitors and other parties when chains became complicated, and the reassurance of dealing with people who understand the local housing market.

An observation shared by more than one reviewer is the friendly, approachable manner of both advisers, which clients say made a stressful purchase feel manageable. Long-standing customers describe returning over more than a decade for remortgages and subsequent moves, crediting consistent advice and deals secured on their behalf. Practical outcomes cited include two mortgage offers and an extension arranged during a drawn-out transaction, alongside smooth progress once the advisers handled liaison with lenders and solicitors directly. The practice is described as honest, knowledgeable and willing to take on whatever was needed, with clients noting that nothing seemed too much trouble and that they felt in safe hands throughout.

Reviews

Reviews are taken from publicly available sources.

A
Alf28 August 2026

As a first-time buyer, I couldn’t have asked for a better mortgage broker than Mark Hall. He was incredibly helpful, quick and efficient throughout the whole process and always kept me informed. Mark was friendly, approachable and made what could have been a stressful experience feel so much easier. I’m extremely grateful for all his help and would highly recommend him to anyone, especially first-time buyers!

LS
Leilla Stewart5 July 2026

Had Mark helping me as a first time buyer. The process took 15 months due to solicitor complications and issues with the chain of buyers. Mark was helpful the whole way through, chasing responses from solicitors, ensuring I was kept up to date and in the loop at all times and offering advice along the way. This process required two mortgage offers and one extension all of which were the best at the time arranged by Mark which I am very grateful for. He was very helpful in a difficult process as well as very professional and friendly. Great service and would recommend highly. Would absolutely use again.

AB
Adam Blenkin3 April 2026

I have used Richard at Taylor Hall for a remortgage a couple of times now very very good service, would highly recommend this company, on my most recent use of him he got me in short notice and helped me out no problem, always excellent service and a great guy

KM
kimberley marsh25 March 2026

Very helpful every step of the way. Got a great offer for my new property. Would certainly recommend

VT
Victoria Torley24 February 2026

Myself and my husband have used Richard for a few years now. He is absolutely brilliant at what he does and makes the process of buying a house or remortgaging much less stressful. Would definitely recommend his services 👍

AM
Anya Muncaster17 September 2025

Amazing experience with Richard and guiding us through our remortgage application. Richard makes the whole process easy without having to worry about thing. Richard is friendly, helpful and knows exactly how to take an ease away, couldn’t recommend more!

CW
Christine Ward13 September 2025

Recently gained financial advice and insurance from Mark. Friendly, professional and Efficient service. Great advice and kept informed throughout process. Better mortgage rate provided giving us extra funds to improve home. Definitely recommend and will use again. Thank you so much!

Mortgage brokers in Sunderland compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Sunderland are compared.

RankProviderRatingReviewsOpen Sat.
1Taylor Hall Financial Services (this page)★ 5,082No
2First Mortgage★ 5,0505Yes
3Fairway Mortgage Advice★ 5,0227Yes
4Riverside Mortgage Advice★ 5,091No
5The Mortgage Plan★ 5,0158Yes
Contact
+441915819018www.taylor-hall.co.ukUnit 9, The Waterside, Harbour Marina, Seaham SR7 7EE