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Riverside Mortgage Advice

Riverside Mortgage Advice

5.0(91 reviews)See reviews ↓·Sunderland

What customers say

Based on genuine customer reviews

Repeat business and word-of-mouth referrals run through the accounts left for this Sunderland firm, with one client returning for a third time and others passing the team on to family and friends. Customers writing about their orders describe Ashleigh as patient and reassuring, explaining each stage of buying a home and answering questions that stretched beyond the mortgage itself, including general queries about the wider purchase. A number of reviews mention how quickly she responded when an offer expired, sourcing a fresh deal and easing the pressure of a difficult case complicated by self-employed income and irregular payments in different currencies.

Cheryl and Lee are also named for friendly, professional service, while Erin is credited with working hard to secure a competitive deal and keeping communication clear throughout. An observation shared by more than one reviewer is the impartial guidance on which lenders to approach while rates were climbing monthly, together with practical pointers on later stages and typical costs that helped clients budget. The service is described as knowledgeable, approachable and thorough, from the first enquiry through to completion. What stands out most is mortgage advice delivered with genuine care.

Insurance broker
Riverside Mortgage Advice — Customer photo
Riverside Mortgage Advice — Customer photo

Reviews

Reviews are taken from publicly available sources.

H
Haris3 August 2026

Ashleigh was professional, friendly and supportive throughout my remortgage. It was not a straightforward case, with several delays and complications, but she remained patient, kept me updated and was always available when I needed advice or reassurance. She also recommended an excellent conveyancing solicitor. Their pricing was very reasonable, and the service they provided was efficient and professional throughout. I am very pleased that everything has now completed successfully. Thank you, Ashleigh, for all your help and for making a stressful process much easier. I would happily recommend Riverside Mortgage Advice.

MS
Mitchell Stubbs3 August 2026

Fantastic service from start to finish! My mortgage adviser (Cheryl) was friendly, professional, and always available to answer any questions. They found me a great mortgage deal and made the whole process easy. I would definitely recommend them to anyone looking for expert mortgage advice

EB
Emma Blencowe11 July 2026

Ashleigh was absolutely fantastic from start to finish. We knew getting our mortgage might be challenging because of my husband's self-employed income, irregular payments, and the fact that he is often paid in different currencies. Ashleigh understood our circumstances immediately and gave us confidence from the very beginning. She kept us informed every step of the way, was always professional, approachable, and incredibly supportive throughout the entire process. She also arranged all of the relevant insurance for us at a fantastic price, making everything as straightforward as possible. I wouldn't hesitate to recommend Ashleigh to anyone looking for a knowledgeable and dedicated mortgage adviser. We'll definitely be using her again when it's time to remortgage. We couldn't be happier with the service we received.

MH
Mark Hughes7 July 2026

I would certainly recommend Ash. She is clear and she is efficient. She kept me fully informed through the process of re-mortgaging my buy-to-lets and dealt with everything for me. Excellent service.

MB
Mohaned Babiker3 July 2026

⭐⭐⭐⭐⭐ Excellent service from start to finish. Professional, knowledgeable, and always quick to respond to any questions. They made the mortgage process to buy my first home simple and stress-free. I highly recommend their services. Thank you!

PH
Peter Harrison27 June 2026

The 3rd time that I’ve used Ashleigh now at Riverside Mortgage Advice and honestly couldn't speak highly enough of her, very helpful and knows what she is doing. Seriously wouldn't recommend anyone but her, a high quality service.

MT
Mica Tennant19 June 2026

Excellent from start to finish! Erin was always on hand to answer any questions and provided support throughout the process. She worked hard to find us the best mortgage deal available and made everything straightforward and stress-free. I would highly recommend her to anyone looking for professional, reliable mortgage advice :) xx

Mortgage brokers in Sunderland compared

Ordered by rating, weighted by the number of reviews — businesses with only a handful of reviews do not jump to the top automatically. 5 businesses in this category in Sunderland are compared.

RankProviderRatingReviewsOpen Sat.
1Riverside Mortgage Advice (this page)★ 5,091No
2The Mortgage Plan★ 5,0158Yes
3Taylor Hall Financial Services★ 5,082No
4First Mortgage★ 5,0505Yes
5Fairway Mortgage Advice★ 5,0227Yes
Contact
+441915166189www.riversidemortgageadvice.co.uk/?utm_source=google&utm_medium=organic&utm_campaign=gbp-listingUnit 14, north east business& innovation centre, Wearfield, Sunderland SR5 2TA
Working hours
Monday09:00–17:00
Tuesday09:00–17:00
Wednesday09:00–17:00
Thursday09:00–17:00
Friday09:00–17:00
SaturdayClosed
SundayClosed